Repair Form

Atelier Turiya ~ the 4th
Repair/Exchange/Return

Client Name: _____________________________________

Date Purchased: _____________________________________

Order Number: _____________________________________

Repair/Return/Exchange:_____________________________________

Reason for Repair/Return: _____________________________________

Information

Due to the nature of our made-to-order small-business (each piece is made just for you) and for hygienic purposes, all sales are final. However, while we do inspect our products very diligently before dispatching - if for any reason you’re unsatisfied due to a suspected defect from AT, please email us at [email protected] with headline RETURN within 14 days expressing the concern. Further instructions will be provided. Once processed, we’ll issue you with the return address. Please return the item in original packaging as received with the information above. We will provide return shipping cost. We highly recommend you provide a tracking number.

We gladly except exchanges within 7 days. Email us at [email protected] with headline EXCHANGE stating the item you’d like to exchange. Once processed, we’ll issue you with the exchange address. Please attach the information above. Exchange shipping cost will be paid for by the client. We highly recommend you provide a tracking number.

If your treasure requires repair or adjustment in length, shape, etc, we are more than happy to assist you. Send us an email at [email protected] with headline REPAIR. Once processed, we’ll issue you with the return address. Repair shipping cost will be carried by the client. We highly recommend you provide a tracking number.

Small-business operations run on a labour of love and your support.
Customer Satisfaction is our priority.